Articles on: Smart checkout

How to Offer Free Shipping During Checkout

Plans: Essentials, Enterprise Platforms: Shopify Plus


Free shipping is a feature available on AfterShip Personalization that allows you to offer customers free shipping on checkout upsells and cross-sells. The solution is compatible with Shopify’s checkout extension architecture.

You can enable and set up a free shipping offer in AfterShip Personalization admin. To activate free shipping on product recommendations during checkout, simple modifications are required in the Shopify checkout editor.

⚠️ Note

Free shipping offer is exclusive of taxes, discounts, and shipping fees
Product recommendations and free shipping offers can be displayed together on the checkout page, provided both are added to the Shopify checkout editor

📢 What you’ll learn

In this article, we will show you: (index)

Free shipping offer setup
Shopify admin settings
Customer experience

Free shipping offer setup

Go to Checkout order bump in Shopify admin
Toggle on Don’t miss out on free shipping checkout offer and click Edit

Edit Goal amount, Product settings, and Offer description as you want

Configure the Display settings and define the CTA button text

Scroll down to Location and click Go to checkout editor

Click +Add app and select AfterShip Smart Offer

Choose Don’t miss out on free shipping as the offer type and tick the checkbox under the App behavior section to display the banner during express checkouts

Save the changes

Go back to AfterShip Personalization admin to review the final changes

Shopify admin settings

Navigate to Shipping and delivery in Shopify app settings and click Manage under Shipping

Scroll down to Shipping from and click Add rate under the shipping zone for which you want to give a free shipping offer

Select Set your own rates and add the Transit time details. Keep the price to 0.
Click Add condition

Choose Based on order price and then add the minimum and maximum order value

| Note: The minimum order value must be the same as what is configured in the AfterShip Personalization admin.

Click Done and Save the changes

Customer experience

This is how the free shipping offer would look on your checkout page.

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Updated on: 16/10/2023

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